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Non-Profit

Sebep Ol Derneği reached 63,000+ donor conversations on WhatsApp within months

Sebep Ol shares campaigns and donation confirmations with its supporters on WhatsApp in MonoChat. Close to 900,000 messages have gone through the platform since January 2026.

messages
880K+ messages
customer conversations
63K+ customer conversations
campaigns sent
120+ campaigns sent
messages in the last 30 days
47K+ messages in the last 30 days

Who is Sebep Ol Derneği?

Sebep Ol İnsani Yardım Derneği is an Istanbul-based humanitarian association providing food, water, health, education and clothing aid in Africa and other regions in need, with programmes such as Africa food aid, Gaza emergency relief and seasonal Qurban and Ramadan campaigns.

Goals

  • Share campaigns with supporters
  • Confirm every donation
  • Answer donor questions quickly

The challenge

Seasonal campaigns such as Ramadan and Qurban bring sharp peaks in donor messages, and every donor expects a confirmation.

How Sebep Ol Derneği uses MonoChat

Campaigns on WhatsApp

Campaign messages go out to opted-in supporters as WhatsApp broadcasts, and replies come back into the inbox.

Donation confirmations

Automated messages confirm donations and keep donors informed.

Results

Since January 2026 Sebep Ol has held more than 63,000 donor conversations and over 880,000 messages on MonoChat, sending more than 120 campaigns.

Figures come from MonoChat platform data, rounded down, as of October 2026. A conversation is one customer’s thread on one channel.

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