Travel & Hospitality
Sanatla Randevu automates booking communication for art-focused travel
Sanatla Randevu manages tour enquiries and booking communication on WhatsApp with automated flows. More than 170,000 messages have gone through MonoChat.
- messages
- 170K+ messages
- customer conversations
- 8,400+ customer conversations
- messages in the last 30 days
- 25K+ messages in the last 30 days
Who is Sanatla Randevu?
Sanatla Randevu is a Turkish organiser of art-focused tours and events, from biennial and photography trips to seminars and author meet-ups, in Türkiye and abroad.
Goals
- Share tour details instantly
- Keep travellers updated on availability
- Guide bookings in chat
The challenge
Each tour has its own programme, dates and capacity, and travellers want the details before they commit.
How Sanatla Randevu uses MonoChat
Automated tour information
Flows send tour details, availability updates and booking guidance on request.
Updates for travellers
Opted-in travellers receive new programmes and reminders on WhatsApp.
Results
Since March 2026 Sanatla Randevu has held more than 8,000 conversations and over 170,000 messages on MonoChat.
Figures come from MonoChat platform data, rounded down, as of October 2026. A conversation is one customer’s thread on one channel.
