Health & Wellness
Melis Ulaş Wellness turns social media questions into consultation requests with AI
Melis Ulaş Wellness answers service questions on Instagram and WhatsApp with an AI assistant and guides prospective clients toward booking a consultation.
- messages
- 18K+ messages
- customer conversations
- 2,500+ customer conversations
- channels in one inbox
- 2 channels in one inbox
Who is Melis Ulaş Wellness?
Melis Ulaş Wellness is the online practice of wellness coach and somatic exercise educator Melis Ulaş. More than 4,000 people have taken part in her programmes since 2012.
Goals
- Answer service questions instantly
- Qualify prospective clients
- Guide people to a consultation
The challenge
Questions about programmes arrive through social media at all hours, often from people who are just starting to explore.
How Melis Ulaş Wellness uses MonoChat
AI assistant
An AI assistant answers questions about programmes and services in seconds.
From question to consultation
Flows guide interested people to a consultation request.
Results
Melis Ulaş Wellness has held more than 2,500 conversations and over 18,000 messages on MonoChat.
Figures come from MonoChat platform data, rounded down, as of October 2026. A conversation is one customer’s thread on one channel.
