Health & Wellness
Let’s Club keeps 100,000+ member conversations on WhatsApp
Let’s Club communicates with members and prospective members on WhatsApp in MonoChat, with campaigns and replies in one inbox.
- messages
- 300K+ messages
- customer conversations
- 100K+ customer conversations
- campaigns sent
- 71+ campaigns sent
Who is Let’s Club?
Let’s Club is a sports and wellness club in Ataşehir, Istanbul, part of Doğa Grup. It offers fitness, swimming, tennis, group classes, spa and physiotherapy for individuals, families and children.
Goals
- Reach members on WhatsApp
- Promote programmes and classes
- Answer membership questions
The challenge
A club with many programmes for adults, families and children has news to share every week and many membership questions to answer.
How Let’s Club uses MonoChat
Campaigns
Programme and class announcements reach opted-in members on WhatsApp.
One inbox
Members’ questions arrive in the MonoChat inbox for the team.
Results
Since June 2026 Let’s Club has held more than 100,000 conversations and over 300,000 messages on MonoChat.
Figures come from MonoChat platform data, rounded down, as of October 2026. A conversation is one customer’s thread on one channel.