Education
ERA Koleji reaches parents across 23 campuses on WhatsApp with 670+ campaigns
ERA Koleji communicates with parents and prospective families on WhatsApp in MonoChat, with more than 670 campaigns sent since June 2026.
- messages
- 220K+ messages
- customer conversations
- 140K+ customer conversations
- campaigns sent
- 670+ campaigns sent
Who is ERA Koleji?
ERA Koleji is a private K-12 school network founded in 2013. It runs 23 campuses across Türkiye, 16 of them in Istanbul, and focuses on technology-driven education and exam preparation.
Goals
- Reach parents directly on WhatsApp
- Answer enrolment questions
- Send announcements across campuses
The challenge
A school network with 23 campuses has announcements, enrolment questions and parent requests every day, and e-mail and SMS no longer get read.
How ERA Koleji uses MonoChat
WhatsApp campaigns
Announcements and enrolment campaigns reach opted-in parents on WhatsApp.
Replies in one inbox
Parents’ replies and questions come back into the MonoChat inbox for the team.
Results
Since June 2026 ERA Koleji has held more than 140,000 conversations with families on MonoChat and sent more than 670 campaigns.
Figures come from MonoChat platform data, rounded down, as of October 2026. A conversation is one customer’s thread on one channel.
