How It Works?
Compatible with all devices!
It comes with a fully responsive design on iOS and Android devices! Works seamlessly on all mobile browsers. Offering customer support is very easy even when you are out of the office with our application.
This way, no matter the size of your business, you can provide uninterrupted customer support services.
With its user-friendly interface, the application will allow you to chat with your visitors with just minimal effort.
Real-time visitor tracking
See the pages your visitors are browsing in real-time. onWebChat automatically categorizes them based on different criteria such as whether they are active, which page they are currently browsing, country, etc.
This way, you can have a general overview of what's happening on your site at any time and start a chat with that specific visitor you think you need to address.
Check service quality.
Request feedback from your visitors with our chat rating system. Gain a better understanding of their satisfaction levels and monitor the performance of your operators.
This way, your support team will improve over time.
Measure, report, and manage!
Curious about how much your representatives are working? MonoChat provides you with every figure you need.
