Move all your e-commerce site you use and all your other sales channels to MonoChat and manage all your platforms from a single channel.
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Why MonoChat?

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Regardless of the channel you sell on, easily showcase your products and services with MonoChat. Let your customers reach you from any platform they like.
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Use MonoChat not only to showcase your products and services but also to allow your customers who reach you to buy products or services from a single screen with the order and payment buttons you will send to them.
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Use both live messaging and AI-supported chatbots to support your customers. Enjoy the new sales experience with chatbots answering your customers' questions at all times of the day and MonoChat platform that collects all messages in a single channel.

Key Features

Discover the features MonoChat offers for you.

How?

  • ecommerce

    Shopping Cart

    Send instructions that will allow your customer who wants to buy a product to add the product to the shopping cart from the messaging application he is in. After your customer confirms the product he wants to buy on the opened screen, you can proceed with the ordering process.
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  • ecommerce

    Orders

    Manage all orders coming from all sales channels from a single platform. Regardless of which channel your customers shop from, you can collect your orders under the same roof.
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  • ecommerce

    Order Details

    Have up-to-date information about product and stock status during your customer's order. You can use this information to direct the customer to the sale faster if you wish.
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  • ecommerce

    Product Management

    Manage your products quickly and easily using only the MonoChat platform without the need for any other software or application. Easily track and update the stock status of your products on your e-commerce site.
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  • ecommerce

    Evaluations

    Follow the evaluations made by your customers to improve the sales process. Manage whether the evaluations made according to the delivery speed, the importance you give to customer requests will be visible on your website.
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  • ecommerce

    Sales Reports

    Collect all the information coming from all your online sales platforms in one channel and manage your sales reports on this page. Track your order, product, and customer numbers and review your sales statistics.
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Dashboard

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Reduce the workload of customer representatives with AI-supported chatbots and allow customer representatives to take over the messaging from chatbots when necessary.
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Prepare automatic responses to the most frequently asked questions of your customers.
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Label your customer chats more easily.
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Allow your customer representatives to take over the conversations and deal with your customers' questions and problems.
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Add tickets when there is an issue with customer problems and assign them to the relevant customer representative. Conduct all communication through this ticket and easily find and resolve the problem through the ticket.
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All the functions and more you need while managing your communication and sales channels are in the MonoChat product!

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