Offer discounted prices to the customers you want to win, allow them to try your products, or make moves to direct the customer to the sale. For customers who have already chosen your business before, approach them with completely different behaviors, taking into account their previous sales process. MonoChat offers you the opportunity to manage all of these from a single platform.

Examine the flow of your customers in the sales process with comprehensive graphs in our reporting module. Keep track of information that allows you to examine the characteristics of your customers and use them when necessary. Determine your attitude by looking at your customer's past sales experiences and offer personalized offers based on the information in their personal profiles.