Dashboard
Create custom labels
Mark your conversations with custom labels and reach the problem much easier with these labels.
Quick responses
Create quick responses to respond to your customers faster.
Administrator abilities
Allow customer representative managers to see and manage all conversations and labels.
Multi-agent
Help your customer representatives transfer query-request tags between them more easily and reach the relevant representative.
Expert agents
Divide your customer representatives into departments such as sales, support, finance, and ensure they deal with their responsible areas.
Flexible platform capabilities
All the functions you need while managing your communication and sales channels of your business and more in the MonoChat product!
