https://monochat.ai/news Product updates, new channels and partner programme news from MonoChat. en-US Thu, 08 Oct 2026 09:00:00 GMT https://monochat.ai/icon.png https://monochat.ai/news https://monochat.ai/news/monochat-gictc-2026 https://monochat.ai/news/monochat-gictc-2026 Thu, 08 Oct 2026 09:00:00 GMT Company Meet us on 14 October 2026 at Bilişim Vadisi, Gebze, at Türkiye’s largest public-sector technology event. See how public institutions answer citizens on WhatsApp, Instagram and web chat with AI. https://monochat.ai/news/agent-harness-whatsapp-customer-support https://monochat.ai/news/agent-harness-whatsapp-customer-support Thu, 08 Oct 2026 09:00:00 GMT Product What an agent harness is, how it differs from a single AI inference call, and what it changes for WhatsApp customer support. Use ours or bring your own. https://monochat.ai/news/twilio-sms-live https://monochat.ai/news/twilio-sms-live Tue, 21 Apr 2026 09:00:00 GMT Product MonoChat now supports Twilio. Launch two-way SMS, OTP, reminders, and automated journeys inside one shared inbox. https://monochat.ai/news/whatsapp-coexistence-support https://monochat.ai/news/whatsapp-coexistence-support Thu, 05 Feb 2026 09:00:00 GMT Product Connect the official WhatsApp Cloud API while keeping your existing WhatsApp Business app active on the same number. https://monochat.ai/news/partner-earnings-withdraw-and-balance https://monochat.ai/news/partner-earnings-withdraw-and-balance Thu, 15 Jan 2026 09:00:00 GMT Program Withdraw partner earnings directly or transfer them to your MonoChat balance for subscriptions, support, or AI usage. https://monochat.ai/news/tiktok-business-partner-messages https://monochat.ai/news/tiktok-business-partner-messages Thu, 01 Jan 2026 09:00:00 GMT Product Connect TikTok messaging and manage conversations inside MonoChat with routing, collaboration, and automation.