https://monochat.ai/news Product updates, new channels and partner programme news from MonoChat. en-US Fri, 16 Oct 2026 09:00:00 GMT https://monochat.ai/icon.png https://monochat.ai/news https://monochat.ai/news/monochat-gictc-2026 https://monochat.ai/news/monochat-gictc-2026 Fri, 16 Oct 2026 09:00:00 GMT Company Our team was at the Government ICT Conference on 14 October 2026 at Bilişim Vadisi, Gebze, showing public institutions how to answer citizens on WhatsApp, Instagram and web chat with AI. https://monochat.ai/news/agent-harness-now-live https://monochat.ai/news/agent-harness-now-live Sun, 11 Oct 2026 09:00:00 GMT Product Choose your harness and run it on WhatsApp, Instagram, web chat and every other channel in MonoChat: built-in, Claude Agent SDK, OpenAI Agents SDK, Pi, hosted Claude or OpenAI agents, or your own, with human handover. https://monochat.ai/news/agent-harness-whatsapp-customer-support https://monochat.ai/news/agent-harness-whatsapp-customer-support Thu, 08 Oct 2026 09:00:00 GMT Product What an agent harness is, how it differs from a single AI inference call, and what it changes for WhatsApp customer support. Now available in MonoChat: use ours or bring your own. https://monochat.ai/news/twilio-sms-live https://monochat.ai/news/twilio-sms-live Tue, 21 Apr 2026 09:00:00 GMT Product MonoChat now supports Twilio. Launch two-way SMS, OTP, reminders, and automated journeys inside one shared inbox. https://monochat.ai/news/whatsapp-coexistence-support https://monochat.ai/news/whatsapp-coexistence-support Thu, 05 Feb 2026 09:00:00 GMT Product Connect the official WhatsApp Cloud API while keeping your existing WhatsApp Business app active on the same number. https://monochat.ai/news/partner-earnings-withdraw-and-balance https://monochat.ai/news/partner-earnings-withdraw-and-balance Thu, 15 Jan 2026 09:00:00 GMT Program Withdraw partner earnings directly or transfer them to your MonoChat balance for subscriptions, support, or AI usage. https://monochat.ai/news/tiktok-business-partner-messages https://monochat.ai/news/tiktok-business-partner-messages Thu, 01 Jan 2026 09:00:00 GMT Product Connect TikTok messaging and manage conversations inside MonoChat with routing, collaboration, and automation.